Dedicated point of contact
Assign one CETYS representative to travel with the group full-time, ensuring consistent coordination and relationship building throughout.
Menus shared 6 weeks in advance
Pre-share all restaurant menus so dietary restrictions are managed safely. Provide Spanish allergy communication worksheets before departure.
Strengthened cross-university communication
Clarify schedules, expectations, and changes between CETYS and JWU before and during the trip to keep all parties aligned.
Elevated group hospitality experience
Enhance service for group dining experiences to better reflect hospitality industry standards and create a more personalized experience.
Streamlined, high-quality activities
Replace underdeveloped experiences (e.g., Polo Club visit) with polished, purposeful activities that directly tie to hospitality and tourism curriculum.
English-proficient tour guides
Ensure all guides communicate effectively in English and are fully briefed on the group schedule to prevent delays and confusion.